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Technical issues, billing questions, feature requests, or any other questions about Nano Banana Batch
support@nanobananabatch.comWe typically respond within 2-4 hours
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Our team is here to help with technical issues, billing questions, API integration, partnerships, or any other questions about Nano Banana Batch.
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View statusFrequently Asked Questions
How fast do you respond to support requests?
We typically respond to all support requests within 2-4 hours during business hours (9 AM - 5 PM PST, Monday-Friday). Critical issues are prioritized and often resolved within 1 hour.
What information should I include in my support request?
For fastest resolution, include: your account email, specific error messages, browser/device info, steps to reproduce the issue, and any relevant screenshots. This helps our team diagnose and fix problems quickly.
Do you offer phone support?
Currently we provide support primarily through email and our contact form for the best documentation and follow-up. Enterprise customers have access to priority phone support.
Can I request new features or integrations?
Absolutely! We love hearing feature requests from our users. Contact us with your ideas and we'll consider them for future updates. Popular requests often get prioritized in our development roadmap.